Refund Policy

Refund Policy for NE3 Ear Ear Wax Removal Tool with Camera LED Light

We stand behind the quality and performance of our products, and we are committed to ensuring our customers' satisfaction.

If you are not completely satisfied with your NE3 Ear Ear Wax Removal Tool with Camera LED Light, you can return it for a full refund within 30 days of purchase.

Refund Eligibility

  • NE3 Ear Ear Wax Removal Tool with Camera LED Light must be in its original, unused condition with all packaging and accessories intact.
  • The return request must be submitted within 30 days of purchase.

How to return the NE3 Ear Ear Wax Removal Tool with Camera LED Light for a refund:

  1. Contact Us

    Reach out to us  (Monday-Friday, 9 AM-5 PM EST) to notify of your return.

  2. Prepare the Return Package:

    While waiting for the Return Merchandise Authorization (RMA) number, package the NE3 Ear Ear Wax Removal Tool with Camera LED Light, along with all the original packaging and accessories, securely and safely, and include a copy of the original purchase receipt.

  3. Ship the Return Package:

    Once you receive the RMA number, attach it to the outside of the return package, and mail it back to the address provided by our support team.

  4. Refund Processing:

    Upon receiving the return, our support team will inspect the product and notify you of the refund approval. Once the refund is approved, it will be processed and reflected in your account within 3-5 business days.

Please note:

  • Return shipping costs are not refundable, and the customer is responsible for covering those expenses.
  • Refunds will be issued to the original payment method used during purchase.
  • Customers are responsible for ensuring the package is shipped and delivered within the specified return window.